Professionals who are always on the go could never be truly efficient and reliable as teammates or leaders if they do not believe in the same mantra that mobile device users live by: My smartphone, my weapon of choice. Of course, this belief extends to those of phablets, tablets and whatever other mobile devices available that could make and receive calls and all other forms of telecom correspondence and paperwork. So much so that for you to consider yourself a truly updated productivity junkie, you need to equip yourself with the appropriate knowledge to do various kinds of pro work using the following tools:
- Smartphone that enjoys VoIP features. In lieu of the much bulkier PC or laptop, a smartphone that’s been specified to a company telephone system allows you to receive forwarded calls that you might have gotten in the office while you were out. The same is true with voicemail and Internet fax messages and all the alerts that tell you about them whenever they get to your mailbox. A smartphone is your pocketsize PC and you could even do some paperwork with it if the situation really calls for it.
- Tablet/phablet that also enjoys VoIP features. The same way that a smartphone could enable you to do some paperwork, so do phablets and tablets. Web access also allows you to get information from certain info apps. It becomes a traveling workstation once you equip it with the right Bluetooth run accessory such as a keyboard, and get some cloud apps for storage purposes.
- The skills to sniff out wifi hotspots anywhere. This is one skill you seriously need to master so that you could buckle down to do online work even in cities you visit for the first time. Being familiar with places that have free wifi access could do you a lot of good in times that you need to go online fast.
Only when specified
Mobile employees however should keep in mind that for their mobile devices to perform compatibly with company systems, they need to specify these devices to the system as business phones in extension networks. Doing so enables employees’ devices to be covered by the business VoIP features in, say, a RingCentral service without them having to pay for such services. In the course of doing their duties as company employees, this is an important factor in the confident disposal of their services. The VoIP could also better support such employees if they specify their devices to call forwarding features as either of the following:
- Find number. A smartphone number could be specified by a user to the company system together with other phone numbers like a home phone, or a back-up mobile phone. The numbers to these phones are what the PBX automatically shuffles through when a call comes unattended in a workstation IP phone. The system accesses all these phones and could make them ring sequentially or simultaneously in the hope of finding the phone most accessible to the recipient so the call could get through.
- Follow number. It is the lone phone number that an employee specifies to the PBX to allow any call getting through via any company business number to get through to him/her. This number is what the PBX follows and dials every time an unattended call happens in an employee’s workstation IP phone.
A mobile device tech option is the only suitable telecom option for the mobile employee. Without it, there is no other possible way for him/her to be able to connect with everybody else in and out of the telecom loop — or even present-day business altogether.