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IP Phone Systems In The Age Of Augmented Reality

May 6th, 2013 Posted in Business, Technology

Phone systems widely used in various industries and their business establishments are commonly of the online tech variety these days. The amount of efficiency such systems offer in terms of RingCentral business VoIPdelivery contributes much to the connectivity companies enjoy with the rest of the world. Without such systems in place it would be difficult to imagine how a business owner or organization leader could function properly and collaborate with colleagues, subordinates, contacts, customers and all the other areas of operations.

IP phone systems have become so sophisticated and reliable so as to merit every professional’s desire to use one in the daily responsibilities related to task accomplishment and overall business productivity. With the introduction of mobile devices like smartphones and tablets and the willingness of many companies to allow employees to use these in tandem with IP phone systems, worker efficiency rates have further improved. BYOD (bring your own device) policies in companies have also urged IT infra in workplaces to be configured to allow secure use of online tech while at the same time ensuring continued efficiency among workers. ip phone system

The virtual network
Online phone systems also allow the creation of virtual phone networks to interconnect departments in main offices with minimal use of actual phone units. Employees could be able to make and receive calls via soft phones (in desktop PCs with headsets) as assigned numbers in PBXs. Main office employees could also connect with remote branch office coworkers in similar manner. Some companies opt to employ cloud communication tech in their systems to negate hindrances like physical location and distance and make connection easy and convenient.

Conventionally run businesses in physical offices are usually fitted with such high-tech communication facilities to make workers enjoy easy access to business telecom that could eventually help them connect with customers and contacts. Entrepreneurs who choose to go the non-conventional route — the virtual office set-up, however could also enjoy the virtual network’s functionality. The same conveniences apply and it would be hard for customers to tell the difference between a conventional and virtual office’s call handling system because the caller experience happens to be the same. All this is seen to go into more improvements later on as augmented reality technology begins to impact telecoms.

Game changer in the making
Augmented reality tech in the workplace could make a big impact in the way future IP phone systems would be like. This is likely to be seen in the way IP phones would go with regards to functionality and the user experience: The handset will most likely vanish and company phones could be designed to become “second skin” gadgets that workstation and mobile employees would find more practical to use under any work situation. If Google Glass is any indication as to how augmented reality tech could make mobile devices and their use somewhat of a distraction, IP phone systems in the future might seem likely to be designed similarly.

The workstation situation is an ideal one for augmented reality tech since it cancels out the operative distraction of handheld or manually operated devices. Mobile work situations could all the more be helped by such a convenience. Imagine a voice-activated telecom cum processor device performing as second skin to workers and how information could be accessed so quickly and with little or no manual operation necessary.

Take a peek into call handling systems in workplaces with VoIP in a few more years where handsets hardly exist and phone networks become totally virtual — people would seem to be talking to themselves while making and receiving calls; making voice-activated Google search; instructing devices to take pictures, sending email, or using apps to find their way about.




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