For business owners who run small or medium scale enterprises, there are many service providers that offer phone systems designed to cater to all your communication needs. Choosing the right service provider entails considering all the factors you’re bound to face in order to address the needs of your company.
In the earlier times, calls carried through traditional phone lines aren’t 100% reliable. Today though, internet lines have made business communication easier. Additional features expected in a company phone system such as toll free numbers, call holding, music-on-hold, call forwarding, call waiting, caller ID, voicemail, and many more can now be delivered through VoIP services hosted in the cloud.
Long distance calls also come at low prices, if not free, when these VoIP services are used unlike with conventional phone systems, where users need to pay additional costs for placing international or overseas calls. Long distance calls abroad are even more expensive; but with cloud-based telephone services, domestic and international long distance calls come cheap or even absolutely free.
These cloud-based features give your company flexibility. They also make it easier for you to improve the quality of your business’ service. It possesses the convenience and flexibility only available through the internet, thus making your communication lines more extensive. The requirement is very simple too: all you need is access to a reliable Internet connection. There is no need to set up additional phone lines anymore.
Call forwarding is also one of the most popular features a cloud-based system can provide. It automatically gets included in every subscription because most businesses already have it in place anyway. Even if you have to spend time outside office premises within office hours, you can still forward calls to your mobile phones and continue working with clients.
One of the easiest phone systems to configure is the one offered by San Mateo, CA-based provider RingCentral. If you’re planning to subscribe to one, see to it that you’ll find something within the said phone system’s caliber. Your conventional business phone system should be ultimately replaced with a cloud-based system that won’t require you to buy additional hardware and extra manpower.
More phone extensions are needed as your business grows; thus, you need more people to handle your calls and you need to have more number extensions to accommodate the increasing call volume. Depending on your specific service’s needs, you might pay for a package similar to RingCentral’s offerings and then just upgrade this plan once the need arises.
Trials and Evaluations
Before signing the contact, make sure that the business phone system to be used is the one fit for your employees. Take note that some phone service providers allow a 30-day trial period for you to assess their products and decide whether or not their offerings are good for you. The trial period helps guarantee that all the offered features do come with the actual product.
Be sure to take advantage of the unmatched benefits of modern company phones to propel your business right away even if you’re just getting started!